unofficial blog

Remarkable features of Skype

Check access to Skype

When any functions or services of Skype does not work properly, the first thing you need to do to is to find out if your computer or device has full access to the Skype servers, and that network connections to them are not blocked. For your convenience, it was created this page where you can check the access to the main servers of Skype and test if your computer can successfully connect to them.


Server Status
www.skype.com ?
login.skype.com ?
download.skype.com ?
secure.skype.com ?
apps.skype.com ?
vm.skype.com ?
www.skypeassets.com ?
staging.skype.net ?

System information

Operating system:
CPU architecture:
Display resolution:
Browser:
JavaScript: disabled
Cookies:
Date:


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How it works?

When you click on the «Check» button, our server script sends a request to the Skype server in order to find out if it is available. After that, your browser also sends a request to this server, and depending on the result, you will see one of 4 statuses:
  1. Connection successfully established
    It means that your computer is able to connect to the server and he was able to load the necessary data. In this case it can be assumed that most likely access to Skype is not blocked (the conclusion is not 100% guaranteed so as Skype uses more servers, when here we check only some of them).

  2. Access to the server is blocked
    This error occurs if our script was able to connect to the server, while your browser — no. You should check if anti-virus, firewall, or any computer settings do not block access to that server. If you have everything configured properly, contact your network administrator or Internet provider to find out if they do not restrict access to the Skype domains.

  3. Server is temporarily unavailable
    Such error occurs if neither our script or your browser could not connect to the server. Therefore, try to check the server availability a bit later. Please note that in such moments Skype may not work properly.

  4. Computer too long connects to the server
    Although your browser can load data from server, the speed of the Internet is too small or connection latency is too big. Close programs that actively use the Internet connection and try to repeat the test.

19 comments

  1. 0 0 0
    Madhusudan (karma: 0),
    unable to send chat, pictures, videos, pictures and files. always skype is not connected and searching for network.

    462C-F7E4-6C7C-C965-70AE
    1. 0 0 0
      Administrator (karma: +1208),
      Hi! This is a temporary error. Please see details here: Problems with sending instant messages in Skype chat.
  2. 0 0 0
    Thomas (karma: 0),
    Hi.

    After running the "Check access to Skype" I get one flag which is:
    "Computer too long connects to the server"

    Nothing wrong with the speed of my Internet.
    I have closed all programs that actively use the Internet connection and repeated the test.
    Same result.
    What to do next?

    The reason for attempting to do this check is that I'm having problems connecting to the Skype Download Server. Unable to install Skype for Windows 7 on my laptop.

    Any help would be appreciated.

    Thanks
    1. 0 0 0
      Administrator (karma: +1208),
      Hi! In order to help you I need the URL of the report (because it also gather some technical info that used to understand what is wrong). Anyway, please look at this solution: Skype having problems connecting to the download server.
  3. 0 0 0
    bikash (karma: 0),
    8D10-7298-9248-1EC2-97C6

    i have 3 issue but 2 are showing server blocked .. need help asap...plz
    1. 0 0 0
      Administrator (karma: +1208),
      Hi! First, I need to know what the Skype issue is. The second one — you should check access to Skype using Internet Explorer.
  4. 0 0 0
    pistoff (karma: +1),
    Has microsoft blocked access for XP & IE8 ??. The login screen works but the password screen is blank and cant continue. I've tried all script and setting and reset tricks and none of them work

    FB8E-8389-B73D-75E4-863D
    1. 0 0 0
      Administrator (karma: +1208),
      No, they did not block it. This is a global issue: Problems with sign in on Windows XP.
  5. 0 0 0
    gerald (karma: +3),
    Skype installer has insufficient privileges to access Program Files (x86)/Skype/Phone
    Unable to change permissions but the properties says Trusted Installer already has full privileges.
    1. 0 0 0
      Administrator (karma: +1208),
      Hi Gerald! What is your OS and what version are you trying to install? Also, take a look at this one: How to create a portable Skype for Windows.
  6. 0 0 0
    Akshay (karma: 0),
    1. 0 0 0
      Administrator (karma: +1208),
      Apparently, your firewall or something else is blocking access to Skype servers. Unfortunately, I can not help you without any details about your system.
  7. 0 0 0
    Mihail (karma: +3),
    Can't connect to the Skype downloading server. Is it something from me? 418E-852C-994C-8432-AD7C
    1. 0 0 0
      Administrator (karma: +1208),
      Please describe your problem in detail (for example, copy here the error message). By the way, according to your report the access to download.skype.com is not blocked.
  8. 0 0 0
    Jack (karma: 0),
    On Skype 7.36.0.150 when I try to logon, I get a blank page with Sign in with a different account on the bottom of the page.On IE, javascript is enabled
    1C76-948D-D459-1475-4766
    1. 0 0 0
      Administrator (karma: +1208),
      Hello! Try to enable AES-256 for Windows XP.
  9. 0 0 0
    Gonzalo (karma: +3),
    Access to server is blocked.

    9DBE-E1EF-A04C-4D98-D7EC

    What should I do?
  10. 0 0 0
    David Pye (karma: 0),
    Good day. I have not used my skype for some time. I now have a need to use it, but it will not allow me to with my new laptop. What is the problem and why cannot I access my skype page?? David
  11. 0 0 0
    Robert D Cohen (karma: +3),
    Access to server blocked on:
    www.skypeassets.com
    bot-framework.azureedge.net
    Temporary unavailable:
    apps.skype.com
    api.skype.com

    How do I get my skype account up and running again?

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