unofficial blog

Remarkable features of Skype

Windows Desktop

Windows Desktop

At starting the latest versions of Skype for Windows (more precisely, and newer) an error may occur that a wrong version of Skype is installed, and it’s recommended (while sometimes it’s required) to download and install the latest version from the official site.

A problem was found with the version of Skype installed on this device
Warning! A problem was found with the version of Skype installed on this device.
For the best experience, we recommend downloading the latest version of Skype below.

Expected: 9d5334e51ed29712d306a07dac07a216
Found: a2a076ddf7f99fdb66a6605614c1de04

Since the new version adds a new requirement, Skype for Windows won’t start on a system without Microsoft Visual С++ 2015 Redistributable package because the program won’t be able to find the required DLL libraries. In such cases, the following error will occur:
The program can’t start because MSVCP140.dll is missing from your computer
The program can’t start because MSVCP140.dll is missing from your computer.
Try reinstalling the program to fix this problem.

The new version of Skype for Windows became available and certainly will please many users. Firstly, the owners of gaming headsets Razer Kraken, which recently ceased to hear the other party during a call. Secondly, people who have experienced a large number of running SkypeBrowserHost.exe processes. And third, those who have long been dreaming of re-transmit their computer sounds to contacts during a call (the truth is this function is not available yet for all users).

Probably, I’m rejoicing too early, but running the new version of Skype using the /secondary parameter in the folder %appdata%\Skype are created a separate file shared.xml for each account (for example, shared-000.xml, shared-001.xml, shared-002.xml and so on). This means that is not excluded that developers will return back automatic authentication when using multiple Skype simultaneously.

It is worth mentioning that Skype for Windows adds a new system requirement — mandatory availability of Microsoft Visual C++ 2015 Redistributable package. In connection to this, if this package isn’t installed on the system installation or update of Skype will take longer than usual because Skype downloads and installs it automatically. So do not be alarmed that the inscription “Installing Skype: process can take several minutes to” hanging too long.

About an hour ago, went out a minor release of Skype for Windows, which, apparently, it is recommended to install (I mean that because Skype finds the new version when checking for updates).

It seems that the only change in Skype for Windows it’s a bug fix due to which the users cannot send messages to contacts from Windows Live Messenger, as in such cases the following notification appears «Messaging disabled until request is accepted».

When starting Skype for Windows, some users are surprised to find a blank white screen (in older versions, it’s a blank blue screen with Skype's logo) – without any inscriptions or errors, and even the form of authorization is missing. The only thing that shows is the menu bar, which, alas, does not help to understand what the problem is and how to solve it.
Blank white screen in Skype for Windows

As reported on the official blog, starting from March 1, 2017 the old version of Skype for Windows and Mac will stop working, and will not allow users to log in as long as they will not update the application. As older versions for Windows are mentioned 7.16 and below, while for Mac OS X — version 7.18, inclusive.

The users of these versions already received the following notification:
This version of Skype is being discontinued soon
Please update Skype now. This version of Skype is being discontinued soon. To continue using Skype please update to our latest version today. Update now for free.

Went live new version of Skype for Windows in which, unfortunately, has not removed function “Messaging disabled until request is accepted”. Also, not sure if this version fixes the bug due to which “Skype does not receive contact requests” (if someone will be able verify, please let me know).

So far, I noticed only a couple of changes in Skype for Windows (about them you can read below, in the “Changelog” table), this is why I will be glad for any details.

Skype for Windows stores in the profile folder such data as the history of the correspondence, received files, settings and photos (frames) made on Skype with a webcam. Deleting this folder will lead to the irreversible loss of all these data in Skype. Given this and the fact that the probability of losing data is very high, I decided to write about creating a backup of profile in Skype for Windows and restoring data if necessary.

NGC is a new audio codec used for Skype-to-Skype calls and it is designed to replace the previous codec SILK, that once replaced its predecessor SVOPC. Abbreviated from “Next Generation Calling”, the new Skype audio codec is still in the testing stage (I think so because it’s activated randomly), but already noticed that during a NGC call, compared to SILK one, the voice sounds much cleaner without background noise and interferences.

Some users, when trying to log in to Skype for the Windows, face with an error, according to which, for the successful authorization you should activate the function of working with cookies in the browser.
Cookies must be allowed Cookies must be allowed
Your browser is currently set to block cookies. Your browser must allow cookies before you can use a Microsoft account. Cookies are small text files stored on your computer that tell Microsoft sites and services when you're signed in. To learn how to allow cookies, see online help in your web browser.

The Internet Explorer browser is a very important component of the Windows operating system, and operability of many programs (including Skype for Windows) depends on it. If the Internet Explorer browser stops working correctly, respectively, programs that depend on it cease to work properly too.

As a rule, in most cases, errors occur due to incorrect browser settings – either due to the user's fault, or because of other applications that changed settings without the user’s knowledge. In any case, in order to eliminate such errors, you should reset all your browser settings and thus restore their default value.