unofficial blog

Remarkable features of Skype

Connection problems: users can not log in again to Skype

Somewhere 5 hours ago it became known that some users can not log in to Skype for Windows due to unknown problem with the connection. When the username and password are entered, the program shows the authorization pinner, but a few minutes later, reported that "Skype can't connect":
Skype san't connect

Skype for Android users also can not login to the program. They receive the following error:
Unable to connect to Skype.
You cannot be signed in at this time.
Please check your mobile network settings and try again.
Unable to connect to Skype
Currently, it is unknown what happened to the Skype server, but I know exactly what Skype for Web works without problems. So while developers do not resolve the error, please use Skype for Web.

Recall that a similar error occurred in September, when Skype worked intermittently throughout the world.

Chronicle of events:
  • [7:50]: On the official forum were the first complaints from users that it is not possible to log on Skype.

  • [13:03]: Somewhere 5 hours ago it became known that some users can not log in to Skype for Windows due to unknown problem with the connection. When the username and password are entered, the program shows the authorization pinner, but a few minutes later, reported that "Skype can't connect":

  • [13:30]: Most likely the problem has been solved, even if you have not reported it on the official site. I, as well as others have been able to log in Skype and it works.

  • [15:00]: On the official website have reported that the problem is completely solved.

4 comments

  1. 0 0 0
    marri,
    I'm so happy to hear that it's not just me!
    1. 0 0 0
      Administrator,
      Hi! Please note that this happened on August 14, and the problem was solved on the same day. If you are still experiencing this error, then the problem is on your side and it must be solved.
  2. 0 0 0
    Andrew,
    Hey, is the problem still occurring? i just came back home with this exact problem. I'm not sure if this would help but during the 5 or so seconds im allowed in my account, everything is fine until just before my skype logs out, my name changes to "(?) 390178". I've tried nearly everything.

    If there is anyone willing to help me, i would really appreciate it.

    Thanks :)
    1. 0 0 0
      Administrator,
      Hello! Yes, the problem described in the article was fixed. Anyway, should be noted that the connection problems may occur also on the user side (for example, firewall blocks Skype connections).

      About the "(?) 390178" bug, please try to install Skype 7.27.0.101 for Windows Desktop — according to this version's changelog this bug was fixed.

Add new comment

Comments are moderated by the administrator and cannot immediately appear on the site.
Name:
Email:
Subscribe to new comments
Message:
Rate entry: