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Remarkable features of Skype

Errors

Errors





If the Microsoft Visual С++ 2015 package is not installed on the computer or system libraries are corrupted/missing, starting Skype 7.33.0.104 for Windows will raise the following error:
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

Alternatively, instead of the above error may occur the following one:
The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll


Along with cookie files, an error that JavaScript is not supported can puzzle every user who does not know that Skype for Windows uses the functions of Internet Explorer to display the login form.
JavaScript required to sign in
Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are being blocked. To find out whether your browser supports JavaScript, or to allow scripts, see the browser's online help.

At starting the latest versions of Skype for Windows (more precisely, 7.32.0.103 and newer) an error may occur that a wrong version of Skype is installed, and it’s recommended (while sometimes it’s required) to download and install the latest version from the official site.

A problem was found with the version of Skype installed on this device
Warning! A problem was found with the version of Skype installed on this device.
For the best experience, we recommend downloading the latest version of Skype below.

Expected: 9d5334e51ed29712d306a07dac07a216
Found: a2a076ddf7f99fdb66a6605614c1de04

Since the new version 7.33.0.104 adds a new requirement, Skype for Windows won’t start on a system without Microsoft Visual С++ 2015 Redistributable package because the program won’t be able to find the required DLL libraries. In such cases, the following error will occur:
The program can’t start because MSVCP140.dll is missing from your computer
The program can’t start because MSVCP140.dll is missing from your computer.
Try reinstalling the program to fix this problem.

When starting Skype for Windows, some users are surprised to find a blank white screen (in older versions, it’s a blank blue screen with Skype's logo) – without any inscriptions or errors, and even the form of authorization is missing. The only thing that shows is the menu bar, which, alas, does not help to understand what the problem is and how to solve it.
Blank white screen in Skype for Windows




When trying to upgrade Skype for Windows or install an older version, some users face with a critical error, because of which the installation process breaks off:
Another version of this product is already installed
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.


Some users, when trying to log in to Skype for the Windows, face with an error, according to which, for the successful authorization you should activate the function of working with cookies in the browser.
Cookies must be allowed Cookies must be allowed
Your browser is currently set to block cookies. Your browser must allow cookies before you can use a Microsoft account. Cookies are small text files stored on your computer that tell Microsoft sites and services when you're signed in. To learn how to allow cookies, see online help in your web browser.





Today, more and more Windows XP users began to complain that they are unable to log in to Skype. Typically, when launch Skype occurs error Sorry, we couldn’t connect to Skype. In some cases, instead of this error is displayed the authorization form, but "everything is mixed up" — it displays the text on a white background and various text fields. If you check access to Skype using Internet Explorer, you may notice that is blocked access to these servers like swx.cdn.skype.com, secure.skypeassets.com, www.skype.net and others.