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The problem can arise in some cases:
The computer is really not connected to the Internet or there are network failures.
Some programs (for example, antivirus or firewall) or network settings do not allow Skype to connect to the Internet.
An old version of Skype is used, which tries to download the authorization form from an old, already inaccessible server.
Internet Explorer cannot connect to secure servers, because it does not support new encryption algorithms.
- The latest version of MSIE is installed (for Windows XP this is IE8, for Vista – IE9).
- The latest version of Skype for Windows XP/Vista is installed (at the moment, this is 220.127.116.11).
- Internet Explorer can open bg.png (you should see the Skype logo on a blue background).
- Internet Explorer can open skype-logo-136x60.png (you should see only the Skype logo).
Solution #1If you have an old type of Skype account (that is, you do not use e-mail, phone or login with the prefix live: for authorization), you can get around the problem with a special shortcut.
Right click on the desktop, select “Create” and click on the “Shortcut” item.
In the field “Specify the location of the object”, enter the following command:
"%ProgramFiles%\Skype\Phone\Skype.exe" /username:"your_login" /password:"your_password"
You should replace “your_login” and “your_password” with your data. Also, you should change the path to the Skype.exe file, if Skype is installed elsewhere.
- Click “Next”, enter the name of the shortcut (for example, specify your Skype login) and click “Finish”. A new shortcut will appear on the desktop – double-click it and enjoy Skype. If the error “Sorry, we couldn't connect to Skype.” still appears at startup, most likely you incorrectly typed the shortcut command, or you specified the wrong login or password.
Solution #2As a temporary option, you can use Skype for Web. Unfortunately, this version does not support calls for Windows XP and Windows Vista. However, chat and file transfer work properly, which in some cases and for some users is more than enough.
Solution #3The most correct method to solve the error with connecting to Skype is to update the operating system to Windows 7. If you have such an opportunity, do it without hesitating, because Windows XP and Windows Vista are no longer supported, and the most famous software developers already refuse to support their programs for these operating systems.
Solution #4A very complicated, potentially dangerous and only theoretical method: to create your own server that will proxy the domain apps.skype.com (don’t forget that you should proxy everything, including headers, request body, transmission parameters and others), and on the client machine to add the line
YOUR.PROXY.SERVER.IP apps.skype.comto the file Hosts and make sure that after this operation the domain apps.skype.com is accessible from the IE8 browser.
Solution #5A relatively simple solution — enable AES-256 for Windows XP. Unlike Solution #1, this will allow you to log in to Skype even using Microsoft accounts.
I will be grateful for the feedback, comments and any additions.