unofficial blog

Remarkable features of Skype

The api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer

If the Microsoft Visual C++ 2015 package is not installed on the computer or system libraries are corrupted/missing, starting Skype 7.33.0.104 for Windows will raise the following error:
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

Alternatively, instead of the above error may occur the following one:
The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll

Manual solution

The easiest way to solve this error, download the archive api-ms-win.zip extract all the files in the installation folder of Skype. For example:
  • For 32-bit systems: C:\Program Files\Skype\Phone
  • For 64-bit systems: C:\Program Files (x86)\Skype\Phone

Automatic solution

The fastest way — download and launch script autofix_api_ms_win.vbs
Details about this script: Automatically fix the missing api-ms-*.dll error

However, if this method does not help or you need the correct way to solve the error with missing «api-ms-win-crt-runtime-l1-1-0.dll», read here: The program can’t start because MSVCP140.dll is missing from your computer.

7 comments

  1. 0 0 0
    Mohamed Lamine (karma: 0),
    A super thanks for you, it works !!
  2. 0 0 0
    Roy (karma: 0),
    7.30 to 7.40 version update on Windows 7 64bit showed this error, fixed with the manual solution, thank you.
  3. 0 0 0
    Henry (karma: +1),
    Failed with your manual solution on my Vista.
    1. 0 0 0
      Iqbal Hamid (karma: +3),
      It may be because you put the files in the wrong place. There is a misprint in the article. It SHOULD state as follows:

      For 32-bit systems: C:\Program Files (x86)\Skype\Phone
      For 64-bit systems: C:\Program Files\Skype\Phone

      The author had it the wrong wsy round.
  4. 0 0 0
    rekh (karma: 0),
    A super thanks for you, it works !!
  5. 1 +1 0
    Iqbal Hamid (karma: +3),
    You have a CRITICAL MISPRINT n this article. Please correct so as to not create problems for users..

    You wrote:

    Manual solution
    The easiest way to solve this error, download the archive api-ms-win.zip extract all the files in the installation folder of Skype. For example:

    For 32-bit systems: C:\ProgramFiles\Skype\Phone
    For 64-bit systems: C:\ProgramFiles(x86)\Skype\Phone

    This is the wrong way round isn't it? PLEASE CORRECT!!
    1. 0 0 0
      Administrator (karma: +1208),
      Thank you! I fixed it.

Add new comment

Comments are moderated by the administrator and cannot immediately appear on the site.
Name:
Email:
Want to be notified of new comments?
If you activate notifications, you can at any time cancel them.
Before you start receiving notifications, you’ll have to confirm that the email you provided is yours.
Message:
• When asking a question, please specify the operating system and the version of Skype.
• If you encounter any errors, copy the full text of the message here.
• Do not forget that this is an unofficial blog, and here you get help only from regular users of Skype.
Rate entry: