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How to fix fatal error with missing «dxva2.dll» library

With the latest version of Skype, some users started getting a fatal error "Failed to load library «dxva2.dll»". Unfortunately, due to the missing of the «dxva2.dll» library, Skype refuses to work, and users cannot launch nor to update it. In this small guide, I will show you how you can fix the fatal error with missing of the «dxva2.dll» library and will explain why this error occurs.

For the beginning, I would like to specify that this error affect only Windows XP users because the latest version of Skype requires the DXVA 2.0 library. This version of the DXVA (DirectX Video Acceleration), unlike the previous version, quickly process video streams, as well as support new features. The problem is that the DXVA 2.0 library has introduced in Windows Vista, as Windows XP still uses DXVA 1.0 and, respectively, any program that require DXVA 2.0, will refuse to run on Windows XP.

Fortunately, the problem can be solved very easy — you need to take the original «dxva2.dll» library frm Windwos Vista, 7, or 8, and copy into the Windows XP system folder. For simplicity, here is a step-by-step guide how to fix this fatal error:

Method 1: Fast

  1. At first, close the Skype (though it is unlikely that you have it running, but it is important to make sure that Skype is not running).

  2. Then, download the dxva2.dll library. I took this file from the system folder of the original version of Windows, and you can confirm this by checking the digital signature of the file.

  3. Next, you need to copy downloaded file dxva2.dll into the C:\Windows\System32 folder.

  4. Now launch the Skype. If the error appears again, copy the file dxva2.dll into C:\Program Files\Skype\Phone folder and start Skype.

Method 2: Correct

  1. In fairness it should be noted that a proper solution for fixing this error is to install Microsoft .NET Framework 4 from the official site of Microsoft. This does not mean that the first method will not work. Conversely, it will also successfully fix the error. However, during installation of the Microsoft .NET Framework 4 will be created not only the «dxva2.dll» library, but also other necessary components.

That’s all. If you have any questions, feel free to leave a comment below. By the way, this guide fix the error "Failed to load library «dxva2.dll»" not only for Skype, but also for other applications which requires the DXVA 2.0 library.


  1. 1 0 1
    Thanks for your help
  2. 2 +1 1
    Zulfiqar Ali Mughal,
    Thank you very much for your support and guideline i have remove error "Fatal error Failed to load library 'dxva2.dll"
  3. 3 +3 0
    thank you for the 1st method and i have solved my problem. now am thankful to you !
  4. 1 0 1
    Thankyou so much ! 1st method worked ! 100% ~ good and thankyou for ur help ~
  5. 0 0 0
    Thank you so much for your help 1st method, i have solved my problem, i am thankful to you !
  6. 0 -2 2
    thanks for the help. God bless!
  7. 0 0 0
    Narendranath Datta,
    Thank you for your solution. It works.
  8. 0 0 0
    Muhammad Shahid,
    too much thanks brother i am very thanks full to you.
  9. 0 0 0
    Ladies and Gentlemen,
    thank you for your feedback and kind words. I am very glad I could help you.

    If you have any questions or suggestions, do not hesitate to write them here. Also, if my guide helped you to solve the "Failed to load library «dxva2.dll»" error, do not forget to rate this entry and share it with your others users.
  10. 0 0 0
    Md. Al-Mamun,
    Really, you give me a real solution. Thanks so much for your kind help.
  11. 0 0 0
    Thank you very much worked just fine, no more fatal error message.
  12. 1 +1 0
    Thanks for the help such a helpful metods
  13. 0 0 0
    So I've understood how to fix error about DXVA librarary but if also with this latest version of skype 7.17 appears error like "kernel32" what I have to do in this case?

    P.S When this version appeared for the first time it can't connect to the internet , it was showing that we can't conect to the internet , I had read an article on skype community and there were specified that need to delete temporary files of internet explorer....I've done this but now appears other issue .... error which I mentione ..... So tell me what do in this case.....
    1. 0 0 0
      Hi! Please read about the following error: Sorry, we couldn’t connect to Skype. I think updating Internet Explorer to the latest version should fix your error. If does not, try to update Microsoft .NET Framework.
      1. 0 0 0
        But to fix DXVA library will fix this? or it will be better if I fix also DXVA library and the Net Framework?
        1. 0 0 0
          Updating Microsoft .NET Framework should fix the DXVA error. About kernel32 — I am not sure, but I think will fix it too.
  14. 0 0 0
    You guys are ACE !!!!!!!!!!!!!!!!11

    This fixed it.

    Thanks so much for posting the information as well as supplying the actual .dll file.

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