unofficial blog

Remarkable features of Skype

Skype for Windows

The free application Skype for Windows has been updated to version, and this means that right now you can download the new version from the official site or from our blog using the button below. Although it is not known what changed in the Skype for Windows, we can only assume that the application has become better.

Skype for Windows

File size:

56.5 MB

Operating system:


Skype version:

Release date:

Total downloads:

4 068


The following table contains the list of known changes in version Skype for Windows. This will help you to find out what's new in Skype for Windows, which errors have been fixed, what work did developers, and a lot of other interesting things.

Files /Skype.exe [+0.01KB]
Files /resources/app.asar [+856.13KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/RTMPLTFM.dll [+67.5KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/RtmCodecs.dll [-34KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/RtmPal.dll [-0.5KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/skypert.dll [-6KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/slimcore.node [-59KB]
Files /resources/app.asar.unpacked/node_modules/slimcore/bin/ssScreenVVS2.dll [-0.5KB]
Strings AudioVideoSettings_TestAudioButtonLabel:
= Test Audio
= Test audio
Strings AudioVideoSettings_TestAudioButtonStartLabel:
= Start audio test
Strings AudioVideoSettings_TestAudioButtonStopLabel:
= Stop audio test
Strings PersonalizedOffersPanel_ToastMessageRedirectingToBalancePanel:
= Redirecting...
Strings CallControls_ScreenShareCoachMarkLabel:
= Share your screen
Strings CallControls_ScreenShareCoachMarkLine1:
= Browse the web
Strings CallControls_ScreenShareCoachMarkLine2:
= View documents together
Strings CallControls_ScreenShareCoachMarkLine3:
= Start a presentation
Strings CallControls_MicrophoneMutedAccessibilityLabel:
= Microphone muted
Strings CallControls_MicrophoneUnmutedAccessibilityLabel:
= Microphone unmuted
Strings CallCard_CallStartedMarker:
= Call started
Strings CallCard_CallEndedMarker:
= Call ended
Strings CallCard_CallMarker:
= Call
Strings CallCard_MissedCallMarker:
= Missed call
Strings CallCard_Marker:
= {markerText} - {markerValue}
Strings CallOrInviteMenu_ContactRowAccessibilityLabelSMS:
= Send SMS to {phone}, {phoneType}
= Send SMS to {phone}, {phoneType}, {price}
Strings CallPanel_AudioDeviceBusy:
= We could not connect to your selected audio device since it may be in use by another application.
Strings ContactsPanel_MoreContacts:
= More Contacts
= More
Strings ConversationsListPanelEmptyState_NotSyncedHeader:
= Increase your network
Strings ConversationsListPanelEmptyState_NotSyncedFirstText:
= Some of your contacts may already use Skype.
Strings ConversationsListPanelEmptyState_NotSyncedSecondText:
= Sync your address book to see who they are.
Strings ConversationsListPanelEmptyState_SyncAddressBookButton:
= Sync Address Book
Strings ConversationsListPanelEmptyState_SearchCTAText:
= Use Search to find people on Skype.
Strings ConversationsListPanelEmptyState_ContactsCTAText:
= Go to Contacts to see your device and Skype contacts.
Strings CortanaConsentModal_Title:
= Need some help?
Strings CortanaConsentModal_Description:
= To give more relevant replies and suggestions Cortana needs permission to use your location and Skype conversation history.
Strings CortanaConsentModal_MoreInformationLink:
= More information
Strings CortanaConsentModal_SureButtonTitle:
= Agree
Strings CortanaConsentModal_MaybeLaterButtonTitle:
= Maybe later
Strings DiscoverPeoplePanel_DiscoverPeoplePanelTitle:
= Discover People
Strings DiscoverPeoplePanel_CloseButtonAccessibilityTitle:
= Close discover people.
Strings CreditExpiration_DialogTitle:
= Keep Your Skype Credit Active
Strings CreditExpiration_DismissButtonLabel:
= Dismiss
Strings CreditExpiration_CallButtonLabel:
= Call any phone
Strings CreditExpiration_MakeAPurchaseButtonLabel:
= Make a purchase
Strings CreditExpiration_Text:
= Call any phone or make a purchase and your Skype Credit will be active for another 180 days*
Strings CreditExpiration_Explanation:
= * Skype Credit becomes inactive if you haven't used it in 180 days. {readMore}
Strings CreditExpiration_CreditExpirationLinkLabel:
= Learn more
Strings CreditExpiration_WebTitle:
= How do I reactivate Skype Credit?
Strings DetailsPanelHeader_NotificationsLabel:
= {count, plural, =1{1 NOTIFICATION} other{# NOTIFICATIONS}}
Strings DetailsPanelHeader_CloseUserProfileButtonTitle:
= Close user profile
Strings DetailsPanelHeader_CloseGroupProfileButtonTitle:
= Close group profile
Strings DetailsPanelHeader_CloseBotProfileButtonTitle:
= Close bot profile
Strings Entitlements_DefaultSubscriptionName:
= Calling subscription
Strings FileTransfer_UnsupportedEncryptedFile:
= Receiving encrypted files on web is not supported
= Skype for Web does not support receiving encrypted files.
Strings GroupProfilePanel_NotificationsHeader:
Strings HighlightsItemView_NoHighlights:
= {name} does not have any highlights at the moment.
Strings HighlightsItemView_NoHighlightsButtonLabel:
= Chat with {name}
Strings HighlightsItemView_LoadingHighlights:
= Loading highlights...
Strings HighlightsItemView_FromHighlights:
= From {name}'s highlights
Strings HighlightsItemView_FailedToCreateConvHighlights:
= There was a problem creating this chat, please try again later.
Strings HighlightsItemView_NextHighlights:
= More highlights
Strings HighlightsItemView_ChatButtonTitle:
= Chat
Strings HighlightsItemView_RemoveButtonTitle:
= Remove
Strings HighlightsItemView_ReportButtonTitle:
= Report highlight
Strings HighlightsItemView_ViewProfileLabel:
= View profile
Strings HighlightsItemView_HighlightAddressBookButtonTitle:
= Skype Conversations
Strings HighlightsItemView_HighlightCloseButtonTitle:
= Close
Strings HighlightsItemView_HighlightReactionInfoTitle:
= Send a private message
Strings HighlightsItemView_MediaPostedJustNow:
= Just now
Strings HighlightsItemView_MediaPostedMinutes:
= {count, plural, =1{1 minute ago} other{# minutes ago}}
Strings HighlightsItemView_MediaPostedHours:
= {count, plural, =1{1 hour ago} other{# hours ago}}
Strings HighlightsItemView_MediaPostedDays:
= {count, plural, =1{1 day ago} other{# days ago}}
Strings HighlightsItemView_RemoveHighlightContent:
= Are you sure you want to remove this highlight?
Strings HighlightsItemView_HighlightsRemoveDialogTitle:
= Remove from your highlights
Strings HighlightsItemView_HighlightCommentTitle:
= Highlight comment:
Strings HighlightsItemView_MessageSentLabel:
= Message sent
Strings HighlightsItemView_CommentedOnYourHighlight:
= commented on your highlight.
Strings HighlightsItemView_YouCommentedOnYourHighlight:
= You commented on a highlight.
Strings HighlightsItemView_ForwardHighlightsLabel:
= Forward Highlight
Strings HighlightsItemView_HighlightsForwardedText:
= {gender, select, female{{sender} shared a highlight from {owner}.} male{{sender} shared a highlight from {owner}.} other{{sender} shared a highlight from {owner}.}}
Strings HighlightsItemView_YouForwardedHighlightsText:
= You shared {owner}'s highlight.
Strings HighlightsItemView_HighlightsForwardedLabel:
= Highlight Forwarded
Strings HighlightsItemView_TryOutReactionsCoachmarkTitle:
= Reaction
Strings HighlightsItemView_TryOutReactionsCoachmarkLabel:
= Tap here to react to this highlight
Strings HighlightsItemView_TryOutForwardHighlightCoachmarkTitle:
= Forward
Strings HighlightsItemView_TryOutForwardHighlightCoachmarkLabel:
= Share this highlight with friends
Strings HighlightsItemView_TryOutChatReactionHighlightCoachmarkTitle:
= Message
Strings HighlightsItemView_TryOutChatReactionHighlightCoachmarkLabel:
= Tap here to send a message about this highlight
Strings HighlightsSkypeChannelViewer_TapToSeeMoreButtonLabel:
= Tap to see more
Strings Hub_ActivityTabTitle:
= Activity
Strings MediaBar_PeopleTitle:
= People
Strings MediaViewer_StartSharing:
= Start sharing
Strings MediaViewer_StopSharing:
= Stop viewing together
Strings MediaViewer_CloseSharingPromptMessage:
= Exiting gallery will stop viewing together.
Strings MoreContactsTab_AddContactButtonTitle:
= Add Contact
= Add
Strings MoreContactsTab_InvitePeopleButtonTitle:
= Invite People
= Invite
Strings MoreContactsTab_DiscoverPeopleButtonTitle:
= Discover People
= Discover
Strings MoreContactsTab_FindBotsButtonTitle:
= Find Bots
= Bots
Strings NoSearchResults_Title:
= No results found for {query}
Strings NoSearchResults_InviteSubtitle:
= You can send them an invite to join Skype.
Strings NoSearchResults_CallSubtitle:
= You can send them an invite to join Skype or call the number.
Strings NoSearchResults_InviteOrCallSubtitle:
= You can send them an invite to join Skype or call the number.
Strings NoSearchResults_InviteButton:
= Invite to Skype
Strings NoSearchResults_CallNumberButton:
= Call number
Strings Notifications_E2eeTextNotificationLabel:
= New private message
Strings Notifications_OEMNotificationTitle3:
= You are going to love the new Skype
Strings Notifications_OEMNotificationTitle4:
= Try the new Skype
Strings WindowClosedFirstTimeBalloon_Title:
= Skype
Strings WindowClosedFirstTimeBalloon_Content:
= Skype is still connected so you won't miss new messages or calls. To completely quit Skype, right click on this icon.
Strings UserSettingsPanel_InAppNotifications:
= In-app notifications
= Chat banner notifications
Strings UserSettingsPanel_InAppEngagementNotifications:
= Tips & Tricks
Strings UserSettingsPanel_InAppEngagementNotificationsSecondary:
= Show in app notifications from Skype about features. Critical system notifications will still be shown even if toggled off.
Strings UserSettingsPanel_DontIncludeMinorsInSearchAndSuggestions:
= Children are always hidden from search results and suggestions.
Strings PeopleList_AddressBookDeviceContactsHeader:
Strings SettingsLanguages_ResetLanguageOption:
= Reset to system language
= Device language
Strings SettingsLanguages_en_GB:
= English - British English
= English (UK) - British English
Strings SettingsLanguages_en_US:
= English - American English
= English (US) - American English
Strings SettingsLanguages_es_ES:
= español - Spanish
= español (España) – Spanish (Spain)
Strings SettingsLanguages_zh_CN:
= 中文 (简体) - Chinese (Simplified)
= 中文(简体) - Chinese (Simplified)
Strings SettingsLanguages_zh_TW:
= 中文 (繁體) - Chinese (Traditional)
= 中文(繁體) - Chinese (Traditional)
Strings InviteShare_DisableSharingCommand:
= Disable Sharing
Strings InviteShare_EnableSharingCommand:
= Enable Sharing
Strings InviteShare_MoreButtonButtonLabel:
= More
Strings InviteShare_PanelHeader:
= Share and connect
Strings InviteShare_QRSectionHeader:
Strings InviteShare_ResetLinkCommand:
= Reset links
Strings InviteShare_ScanACodeButtonLabel:
= Scan a code
Strings InviteShare_ShareCopyButtonLabel:
= Copy
Strings InviteShare_ShareEmailButtonLabel:
= Email
Strings InviteShare_ShareLinkSectionHeader:
Strings InviteShare_ShareSMSButtonLabel:
Strings InviteShare_SharingHint:
= Anyone who scans this QR code or uses your share link can easily connect with you on Skype
Strings SMSMessaging_SmsFundedBy_Credit:
= Skype Credit - {price}/SMS
Strings SMSMessaging_SmsFundedBy_NoFunding:
= Get Skype Credit
Strings StreamItem_ReadByAll:
= Read by all
Strings UnansweredCallTitle_Unreachable:
= {name} can't be reached on Skype at the moment.
= {name} isn't online.
Strings WelcomePanel_IfExistsErrorTitle:
= Could Not Find Account
Strings WelcomePanel_IfExistsErrorText:
= We were unable to determine your account status. Please sign in or create an account
Strings WelcomePanel_IfExistsErrorSignInButtonText:
= Sign In
Strings WelcomePanel_IfExistsErrorCreateAccountButtonText:
= Create Account
Strings ConnectorProfilePanel_ConfiguredConnectorsHeader:
Strings ConnectorProfilePanel_PrivacyAndTermsHeader:
Strings ConnectorProfilePanel_AddNewButtonTitle:
= Add new
Strings ConnectorProfilePanel_PrivacyStatementLink:
= Privacy Statement
Strings ConnectorProfilePanel_TermsOfServiceLink:
= Terms of Service
Strings ConfiguredConnectorCard_CreatedByText:
= Created By: {creator}
Strings CreateOrModifyChatScenarioNavigator_CreateConversationError:
= There was a problem creating this conversation.
Strings ConversationsListPanelEmptyState_FindFriendsHeader:
= Find friends on Skype
Strings ConversationsListPanelEmptyState_FindFriendsCallToAction:
= Sync your address book to find people you know using Skype.
Strings ConversationsListPanelEmptyState_FindFriendsSyncContactsButton:
= Sync Your Contacts
Strings ConversationsListPanelEmptyState_SearchInfoText:
= Use Search {icon} to find anyone on Skype.
Strings ConversationsListPanelEmptyState_ContactsInfoText:
= Go to Contacts {icon} to see your device and Skype contacts.
Strings ColorThemeDialog_PunchcutThemeBubble1:
= Wow! Nice theme!
Strings ColorThemeDialog_PunchcutThemeBubble2:
= Hi guys!
Strings ColorThemeDialog_PunchcutThemeBubble3:
= I'm trying out a new theme!
Strings ColorThemeDialog_PunchcutThemeBubble4:
= Designer theme
Strings ColorThemeDialog_PunchcutThemeTitle:
= Designer color theme
Strings HighlightItemView_NoHighlights:
= {name} does not have any highlights at the moment.
Strings HighlightItemView_NoHighlightsButtonLabel:
= Chat with {name}
Strings HighlightItemView_LoadingHighlights:
= Loading highlights...
Strings HighlightItemView_FromHighlights:
= From {name}'s highlights
Strings HighlightItemView_FailedToCreateConvHighlights:
= There was a problem creating this chat, please try again later.
Strings HighlightItemView_NextHighlights:
= More highlights
Strings HighlightItemView_ChatButtonTitle:
= Chat
Strings HighlightItemView_RemoveButtonTitle:
= Remove
Strings HighlightItemView_ReportButtonTitle:
= Report Highlight
Strings HighlightItemView_HighlightAddressBookButtonTitle:
= Skype Conversations
Strings HighlightItemView_HighlightCloseButtonTitle:
= Close
Strings HighlightItemView_HighlightReactionInfoTitle:
= Send a private message
Strings HighlightItemView_MediaPostedJustNow:
= Just now
Strings HighlightItemView_MediaPostedMinutes:
= {count, plural, =1{1 minute ago} other{# minutes ago}}
Strings HighlightItemView_MediaPostedHours:
= {count, plural, =1{1 hour ago} other{# hours ago}}
Strings HighlightItemView_MediaPostedDays:
= {count, plural, =1{1 day ago} other{# days ago}}
Strings HighlightItemView_RemoveHighlightContent:
= Are you sure you want to remove this highlight?
Strings HighlightItemView_HighlightsRemoveDialogTitle:
= Remove from your highlights
Strings HighlightItemView_HighlightCommentTitle:
= Highlight comment:
Strings HighlightItemView_MessageSentLabel:
= Message sent
Strings HighlightItemView_CommentedOnYourHighlight:
= commented on your highlight.
Strings HighlightItemView_YouCommentedOnYourHighlight:
= You commented on a highlight.
Strings HighlightItemView_ForwardHighlightsLabel:
= Forward Highlight
Strings HighlightItemView_HighlightsForwardedText:
= {gender, select, female{{sender} shared a highlight from {owner}.} male{{sender} shared a highlight from {owner}.} other{{sender} shared a highlight from {owner}.}}
Strings HighlightItemView_YouForwardedHighlightsText:
= You shared {owner}'s highlight.
Strings HighlightItemView_HighlightsForwardedLabel:
= Highlight Forwarded
Strings HighlightItemView_TryOutReactionsCoachmarkLabel:
= React to this highlight
Strings HighlightItemView_TryOutForwardHighlightCoachmarkLabel:
= Share this highlight with friends
Strings NoResultsHeader_PhoneLabel:
= No results. Do you want to send an invite to this number?
Strings NoResultsHeader_EmailLabel:
= No results. Do you want to send an invite to this email?
Strings NoResultsHeader_EmailNoResults:
= No results found for {email}
Strings NoResultsHeader_NoResultsCallToAction:
= You can send them an invite to join Skype.
Strings NoResultsHeader_NoResultsInviteButton:
= Invite to Skype
Strings PeopleList_SyncAddressBookMessage:
= To easily find people you know on Skype, sync your address book and we'll do all the hard work for you.
Strings PeopleList_SyncAddressBookMessageHeader:
= No Results Found

Of course, we could miss something, but we are happy for any help in drawing up the complete list of changes, so if you know any details about this version, or have noticed a mistake leave a comment and we will complement or correct the information.


  1. 0 0 0
    Cociuban (karma: +7),
    How in the hell can you send a video message in this new version. Been searching for 1 hour and can't find the damn button. Please help.
    1. 1 +1 0
      Administrator (karma: +1183),
      Well, I think that it does not support this feature at all :-|
      1. 0 0 0
        Cociuban (karma: +7),
        So they removed the possibility to send video messages ? Can you confirm this please.
        1. 0 0 0
          Administrator (karma: +1183),
          Yes, it's true (except that I would say that they have not implemented it yet). IMHO, the new Skype is just a “stable beta version” which does not yet support several features.
  2. 0 0 0
    Shwets (karma: 0),
    Hi, how do u delete history
    1. 0 0 0
      Administrator (karma: +1183),
      Hi! In the contact list, right-click on the desired contact or group, and choose “Delete chat”.
  3. 0 0 0
    Vivek (karma: 0),
    Hi How to send contacts in Skype version
    1. 0 0 0
      Jayesh Dhandha (karma: 0),
      I am also unable to find this feature. I observed that administrator hasn't replied your comment. :D
      1. 0 0 0
        Administrator (karma: +1183),
        Oops! Sorry for that (blush)

        Unfortunately, this feature is not yet available in the new Skype. I wrote an article about this: Old features in the new Skype.
        1. 0 -1 1
          Jayesh Dhandha (karma: 0),
          Thanks for the details :)

          It looks very shocking after seeing such features are missing in New skype. Send contact is the most needed feature.

          It is fine that you guys are upgrading the things, But at least we shouldn't remove the old features.
          Always value your old customers. :)

          Should this get fixed or I should downgrade my skype?
          1. 1 +1 0
            Administrator (karma: +1183),
            Please note that this is an unofficial blog of Skype, and I do not work either at Skype or Microsoft. Therefore, if you want to send feedback to Skype developers, use the built-in form or visit official site.

            By the way, if you miss some important features in the new Skype, I think you should downgrade to version and wait until the new Skype brings you all the necessary features.
  4. 0 0 0
    Jesal (karma: +3),

    How do I change the position of screen notification for new skype version I tried to drag the notification bubble, but it does not work.
    1. 0 0 0
      Administrator (karma: +1183),
      Hi! I may be wrong, but I suppose you can't do this (at least in Windows 7 and below). In the Windows 8 and above, maybe there are some registry hacks, but I'm not sure.
  5. 0 0 0
    Daniel (karma: +1),
    How do I install this?
    When installing it just says "use skype from windows store"
    1. 0 0 0
      Administrator (karma: +1183),
      Try this: right-click on the installer, choose «Properties», go to «Compatibility» tab, choose to «Run this program in compatibility mode for: Windows 8», and click «Save». Then run the installer again.
      1. 0 0 0
        Daniel (karma: +1),
        I just got information why it's not working to install on Windows 10.
        It's because it 8.* is not designed to work in Windows 10.
        Either use UWP or Classic.
        1. 0 0 0
          Administrator (karma: +1183),
          Officially, it is. But as I said, you can bypass these restrictions by running installer in the compatibility mode. Please see my proof: install-new-skype-on-windows10.gif
  6. 0 0 0
    FLASH IS DEAD (karma: 0),
    Why I can't install this on Windows 10? Everytime I try to install, a message pops up saying "Please install Skype from the Windows Store for the best experience". I've tried to download from Windows Store, but the app design is always from version 7.40. I wanted the new visual from version 8. =/
    1. 0 0 0
      Administrator (karma: +1183),
      Please read my comment above.
  7. 0 0 0
    Matu (karma: +3),
    Hello there!

    I cannot find the configuration for keyboard shortcuts on this version. Does anyone know if the option has been removed?

    Thanks in advance :)
    1. 0 0 0
      Administrator (karma: +1183),
      Hi! Unfortunately, you're right — you can not customize Skype shortcuts in the new version. By the way, stay tuned, I'm preparing a list of features that are not available in the new Skype.
  8. 0 0 0
    lhenderson (karma: +3),
    Hi; with previous version, user showed active (green circle) at all times or until the user changed their status. With new version, this is no longer available. If the user is not typing in skype, they are shown as off line. How do you fix this???
    1. 0 0 0
      Administrator (karma: +1183),
      Hi! Do you mean your own status or the status of your contacts? Anyway, I did not encounter this issue. Please check my screenshot: green-status.png

      Therefore, I would like to know if this issue occurs for all users. If so, do they see your real status? What's your operating system?
  9. 0 0 0
    Ashutosh (karma: +3),
    I downloaded this version , but all my existing contacts have disappered. I am unable to locate them on my COntact List
    How do I retrieve these contacts?
    1. 0 0 0
      Administrator (karma: +1183),
      If you do not see your old contacts it means that you are logged on Skype under a different account.
  10. 0 -1 1
    Win Myint (karma: +6),
    How do I change in this version "Skype version"
    1. 0 0 0
      Administrator (karma: +1183),
      I'm afraid I did not understand exactly what you want to change. Can you tell me please in more detail what you want to do?
      1. 0 0 0
        Win Myint (karma: +6),
        sorry! I want change "Font"
        1. 0 0 0
          Administrator (karma: +1183),
          There is no font customization in the new Skype. You can only change the font size. Please read more about Old features in the new Skype and Skype shortcuts in the new version.
  11. 0 0 0
    Teshant (karma: 0),
    Full screen during calls are disabled in this version??
    1. 0 0 0
      Administrator (karma: +1183),
      Press F11 to enable full-screen mode (more about Skype hotkeys).
  12. 0 0 0
    ZEbtehaj (karma: +3),
    How do I share screen in this version "Skype version"
    1. 0 0 0
      Administrator (karma: +1183),
      Please read this article: Old features in the new Skype.
  13. 0 0 0
    yummycows (karma: +3),
    Hi, how can I make it so I am not automatically logged in when I start the application? There is no more Tools->Options menu. Thanks
    1. 0 0 0
      Administrator (karma: +1183),
      Hello! Please read this article: Old features in the new Skype.
  14. 0 0 0
    yuni (karma: 0),
    how show the emoji in skype version 8.13.
  15. 0 0 0
    Roy (karma: 0),
    How can i find exact word or phrases in this version of skype?
    1. 0 0 0
      Administrator (karma: +1183),
      Try Ctrl+Shift+F. By the way, check Old features in the new Skype and Skype shortcuts in the new version.
  16. 0 0 0
    ABC (karma: 0),
    How to change fonts size in this version of Skype version
    1. 0 0 0
      Administrator (karma: +1183),
  17. 1 +1 0
    Mike (karma: +4),
    Please, how can I disable Updating ?
    I must contact my admin (for aproval) after every update (it sucks).
    1. 0 0 0
      Administrator (karma: +1183),
      The new Skype doesn't support this feature. But you can create a portable version (it doesn't update automatically).
  18. 0 0 0
    ibraheem (karma: 0),
    i am having a problem trying to view my gallery, it keeps crushing after couple pictures
    is there any path for it so i can can view them directly or downloading them without a crush ? i mean like copying the cash folder.
    1. 0 0 0
      Administrator (karma: +1183),
      What's your OS? Anyway, try to install the latest version
  19. 0 0 0
    Nik (karma: +7),
    Skype has updated automatically on my win 10 , but all previous contacts are missing, AND the cash credit for calls that I had.
    I've tried downloading the earlier version, and classic version but it auto updates, with the same result.

    How can I get my cash credit reinstated please?
    1. 0 0 0
      Administrator (karma: +1183),
      Hi! I think the problem is due to wrong Skype username. If you are using the correct username, check this page: Reactivate your Skype Credit.
      1. 0 0 0
        Nik (karma: +7),
        Thanks, I solved the problem by deleting the 8. version, and reinstalling a 7. version.
        Everything is now fine.

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