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Remarkable features of Skype

Cannot make calls and no dial tone in Skype for Windows

Currently there are no reliable data, but it seems some users of Skype for Window encountered an unusual problem — they can not make audio or video calls abroad (at least, in all cases known to me the interlocutors were in different countries). It should be noted that other features, including sending instant messages and transfer files, work without any problems.

It happens like this (although I think the different scenarios are possible): when you try to make a video call, it’s shown the "Connecting..." inscription, then, 20 seconds after, Skype suggests to leave a video message. It continues connecting somewhere else ~ 50 seconds, and finally hangs up the call allegedly "Call to ***, no answer". With audio calls happening about the same, only in this case, Skype does not suggest to leave a video message. Also in both cases, the user who is calling does not hear dial tone, and one that has to receive it, does not see an incoming call notification. Another characteristic of this bug is that it is impossible to make a test call (ie to call echo123 user).

In some cases, an autoresponder answers, and says that:
The person you are trying to reach is currently unavailable. Please leave your message after the beep.

What else is known about this error:
  • Occurs when using a proxy.
  • Arises due to some anti-virus programs.
  • Sometimes can be fixed by disabling Skype Translator.
  • If using the same account on multiple devices, the call goes to non-Windows devices.

Number of users confirming this error: ???

As I understand it, even if the error does not affect all users, many already faced with it, and most likely the problem is global in scale. But while the developers have not released a patch, I suggest you a temporary solution on how to fix this error.

How to fix the problem?

First you need to determine on which side the error occurs. To do this, both of you should try to make a test call — who does not hear the voice of the robot, then he should follow the instructions listed below (although not exclude that both can experience problems).


The problem may be solved in some ways:
  1. The first is the easiest: close Skype, click right click on the Skype shortcut, choose "Properties", go to the "Compatibility" tab, put a check in front of the option "Run this program in compatibility mode" select «Windows XP (SP3)», click "OK" and run Skype. It should be noted that in this case, the program may become unstable. This method suggested the blog reader ZumZum (and though he had another error associated with the sound during the screen demonstration, this method certainly works).

  2. The second, more radical way: you should to remove Skype and install the version. I found this solution myself, so to speak, method of spear (though it was not difficult because I already knew that the 7.18 version does not work properly).

  3. If the previous suggestions do not help, and you have installed the Avast antivirus, try temporarily to disable it. If you use proxy, try direct connections.

  4. And the last one to try, open Skype → Tools → Options → Skype Translator, uncheck the «Enable Skype Translator» option and click «Save».

If this guide has helped you, please leave a comment which method fixed your problem and provide some information about your system.


  1. 0 0 0
    Encountered in , solved downgrading to . is OK too
    1. 0 0 0
      Hi! Are you sure that issue exists in, but not in I'm asking because the third digit in the Skype version is just the affiliate number, and should not affect the functionality of the Skype.

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